For any ongoing disruption to your journey, please check the National Rail website for more information
Upcoming strikes
Refunds
If you are affected by industrial action or disruption and decide not to travel, you can always request an instant refund online by following our step-by-step guide which explains how to use our refund system
CrossCountry strikes - December 2025
The RMT union has confirmed strike action on CrossCountry services on the following dates:
Saturdays in December 2025:
6 December, 13 December, 20 December, 27 December
If you were due to travel on a strike day, CrossCountry have now confirmed their ticket acceptance policy.
Using your ticket on alternative dates
If you have an Anytime, Off-Peak, Advance, you can travel on different dates without changing your ticket, as long as your journey is to, from or via CrossCountry.
Here’s when your ticket will be accepted:
|
Original travel date |
You can travel from |
Up to and including |
|---|---|---|
|
Saturday 6 December 2025 |
Thursday 4 December 2025 |
Tuesday 9 December 2025 |
|
Saturday 13 December 2025 |
Thursday 11 December 2025 |
Tuesday 16 December 2025 |
|
Saturday 20 December 2025 |
Thursday 18 December 2025 |
Tuesday 23 December 2025 |
|
Saturday 27 December 2025 |
Wednesday 24 December 2025 |
Tuesday 30 December 2025 |
Important notes
• You should aim to travel at roughly the same time of day as your original booking.
• If your journey involves travel across or around London, you must complete the Underground part on the date shown on your ticket. If you travel on a different date, you’ll need to use PAYG or buy a new ticket for the Tube.
• Seat reservations can’t be honoured if you travel on a different day.
• If you want to travel outside these easement dates, the usual Advance ticket rules apply.
Journeys with other train companies
If your trip involves other operators (for example, you’re connecting into or out of a CrossCountry service), your ticket should also be accepted on the alternative dates listed above.
Refunds
If you prefer not to travel at all, you can request a full refund through our online refund portal. No need to wait for strike day.
For general disruption updates, check the National Rail industrial action page. For advice specific to the London Underground, visit TfL’s strike page.